Quality during Design
Quality during Design is a podcast for product designers, engineers, and anyone else who cares about creating high-quality products. In each episode, we explore the principles of quality design, from user-centered thinking to iterative development. We introduce frameworks to make better design decisions and reduce costly re-designs. We explore ways to co-work with cross-functional teams. We also talk to experts in the field about their experiences and insights.
Join host Dianna Deeney in using quality thinking throughout the design process to create products others love, for less. Whether you're a seasoned designer or just starting out, looking to improve your existing designs or start from scratch, Quality during Design is the podcast for you.
Quality during Design
Use a Force Field Analysis to Understand Nuances
A force field analysis is a tool in the quality toolbox. Its typical use case is to help a team analyze a change by understanding the forces involved. We can also use it to help us solve a problem.
We can use a force field analysis to understand nuances or to get a handle on a change that involves many different people or departments.
We envision a force field analysis as a football field during a game. Listen-in and then gather your team and try it out for your next change!
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About me
Dianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods.
She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.
She founded Quality during Design through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using Quality during Design engineering and product development.
We're trying to implement a new solution or we're trying to get rid of a problem. Both of these scenarios can be caused and prevented by different forces, which forces are a play and what can we do about it? We can get a handle on it using a quality tool force field analysis. Let's talk more about this after the brief introduction, hello, and welcome to quality during design the place to use quality thinking to create products others love for less. My name is Diana. I'm a senior level quality professional and engineer with over 20 years of experience in manufacturing and design. Listen in and then join the conversation at quality. During design.com. A force field analysis is a tool in the quality toolbox. It's a list building and graphical tool in one it's typical use case is to help a team analyze a change by understanding the forces involved. We can also use it to help us solve a problem. We can use it anytime we wanna change something. It's very helpful when we're trying to understand tricky nuances or to get a handle on a change that involves many different people or departments, a better understanding of this helps the team to make decisions and move forward. It's nearly fall and American football is getting into Swain. So let's imagine a football game. The players are at the line of scrimmage offensive and defensive guards facing each other. The ball is snapped and the guards start pushing against each other in a force field analysis. The change is the line of scrimmage. The offensive guard is trying to drive forces to make things happen. The defensive guard is trying to restrain forces against making the change. Unlike football in a force field analysis, we could have any number of guards. We may have guards that don't have a challenger. Our guards are also different strengths. We represent that with either a number or an arrow, the higher the number or the longer the arrow, the stronger our guard at the end of our team, building exercise to create a force field analysis, we'll have a list of driving forces, a list of restraining forces and an estimate of their strengths against, or for our target to make a change, implement a solution, or solve a problem. It's a simple diagram that promotes a lot of discussion. If we're working on a change that involves many different departments or people, we might be surprised at what forces are in play to prevent our change from happening. That's why we want to build a force field analysis with other people, not just for their outside perspective, but their in-depth knowledge about the nuances of their area of expertise. Now we can start talking about action so we can move our line. We want our line of scrimmage to move. We want our change to happen or our problem to go away. So we adjust our players or forces who we can move, align. When we want a change to happen. We're on the team playing offense. We look to eliminate or make weaker the defensive restraining forces and build up the offensive driving forces. When we want to get rid of or solve a problem. We're on the team. That's playing defense. We look to eliminate or make weaker the offensive driving forces and build up our defensive restraining forces. Whichever way we want to move our line of scrimmage. We may want to weaken the opposing forces first, before we start adding strength to our other forces. When the desired force gets stronger, it may be the case that the opposing forces gets stronger too. Then our line doesn't move. When you build a force field analysis, you'll probably see why this is the case for your particular scenario. For some practitioners, it's their standard practice to address the opposing forces first, then build up the desired forces to push the line over to where we want it. What's today's insight to action. If we've gotta change, whether it's to implement a solution or get rid of a problem, we can use a force field analysis to better understand the forces at play, both in offense and defense, a whatever change we want to make. It's a simple team tool that can be used to develop action plans to make things happen. If you like the content in this episode, visit quality during design.com, where you can subscribe to the weekly newsletter to keep in touch. This has been a production of D enterprises. Thanks for listening.
